Customer Stories

SYIL Editor

Andrew - United Kingdom

Andrew only started having an interest in CNC machining in the spring of 2016 when he bought a small CNC router in ...

SYIL Editor

SYIL Editor

Andrew only started having an interest in CNC machining in the spring of 2016 when he bought a small CNC router in order to make some tools in graphite and brass for his son’s glass-blowing studio. Though the machine struggled with non-ferrous metals, it worked reasonably well in wood, graphite, and Delrin. This provided the knowledge and excitement to pursue CNC even more.

After two and a half years with the router, Andrew decided to get something more robust. First, he looked at a Tormach 440 but the customer service and sales support were non-existent for anything outside the US market.


Then he looked at a different import machine but there were so many negative comments from users so he looked further and found SYIL.

 

granite-knife-cnc-machining
After negotiating directly with the SYIL CEO Mr. Xushuo, Andrew placed an order directly with the factory in China. Shortly thereafter the SYIL UK partner came on board just in time to assist with the importing of an X5 CNC mill with a BT-30 spindle controlled by the LNC 5800. It was the first such machine to arrive in the UK!

 

granite-knife-syil-cnc

 

"The bare SYIL X5 arrived in January 2019. I only had space for a machine without an enclosure and couldn’t afford luxuries such as an ATC but I felt it would suit my purposes as a hobby machine. The machine has worked well for me and I have been able to make anything I have wanted. I have added my own DIY 4th axis and have also done some mill-turning. In May 2020 I had a problem with the spindle cartridge - basically, the bearings failed, a common problem with any CNC machine. Again, with the assistance of SYIL UK, I received an uprated replacement which I installed myself. I would highly recommend working with SYIL UK to specify a machine that would suit your requirements, commission the machine and provide after-sales support. I’m very happy with the LNC5800 and it has run faultlessly even though there is no direct customer support from LNC in Taiwan."


Andrew uses Fusion 360 from Autodesk exclusively and has made some minor changes to the post-processor to match his requirements.

On a number of occasions, Andrew has also assisted SYIL UK in matters of support and training.

We thank Andrew for his trust and for allowing us to share his story with our customers.

Precision CNC Machining at Hawk Fab and Machine

Precision CNC Machining at Hawk Fab and Machine

When it comes to precision CNC machining, you want to make sure you use a machine that is...

Read More
5 Ways We Transformed Operations With CNC Machines and Improved Efficiency

5 Ways We Transformed Operations With CNC Machines and Improved Efficiency

The global CNC machine market is expected to hit 100.9 billion by 2025. That's a lot of...

Read More
Connect Plus - Slovakia

Connect Plus - Slovakia

Connect Plus relies on a SYIL V5 for making small parts for his customers. 

 

Read More
Betz Technik Industries - Canada

Betz Technik Industries - Canada

Betz Technik is a Canadian CNC and 3D printing specialist, providing custom-made...

Read More
Edu Puertas - Spain

Edu Puertas - Spain

Edu Puertas is a true artist, entrepreneur and YouTuber. He is a designer and maker of...

Read More
Le-Plus Solutions - Singapore

Le-Plus Solutions - Singapore

With pleasure, we introduce you Le-Plus Solutions from Singapore. Le-Plus Solutions is a...

Read More
Bespoke Engineering Designs - United Kingdom

Bespoke Engineering Designs - United Kingdom

Bespoke Engineering Designs has been offering machining and design services to customers...

Read More
Nick Hulme, United Kingdom

Nick Hulme, United Kingdom

Nick Hulme has been supplying the UK and global market with aftermarket firearm...

Read More
Andrew - United Kingdom

Andrew - United Kingdom

Andrew only started having an interest in CNC machining in the spring of 2016 when he...

Read More
Gtscientific - Hawaii (USA)

Gtscientific - Hawaii (USA)

Few SYIL owners have as broad a market base as GT Scientific founded in 2017 by Grant...

Read More

Get notified of new SYIL insights

Be the first to know about new SYIL insights like machine updates, new options, customer stories, and more.